CASE STUDY

PillMinder

Never Miss a Dose: Manage Medication with Our App

Wireframing
Prototyping
User Story
User Testing
Lo-Fis
Hi-Fis
Project Type
Social Good
Platform
Mobile App, Web
Tools Used
Figma, Whimsical

Project Background

Pillminder is a free app that reminds users to take their medications, track their health measurements, and exercise.

With easy-to-use features, Pillminder helps users manage their medication schedule and provides information on potential side effects. It's a great tool for those with complex medication regimens or chronic illnesses.

Project Duration - 3 Months

Project Overview

The Problem

Many patients forgot to take medicine on time that might end up in unpleasant circumstances. Available medication apps have crowded content, less use friendly interface and difficult navigation, hence user avoid using it.

Project Goal

Design an intuitive and user-friendly app to help people remember to take medicine on and support them in medication management A well-designed medication reminder app can help improve medication adherence and promote better health outcomes.

My Role

UXdesigner leading PillminderMobile App and Responsive Website design from conception to delivery

Responsibilities

Conducting interviews, paper and digital wireframing, low and high-fidelity prototyping, conducting usability studies, iterating on accessibility, designs and determining information architecture and responsive design.

Understanding The User

User Research Summary

I conducted several interviews and built empathy maps to better understand the needs, wants, motivations, and pain points of end-users.

The majority of interview participants reported trying medication reminder apps in the past, but found them difficult to manage and navigate.

Feedback gathered from this research highlights that users are willing to use a medication reminder app if it is user-friendly.

In addition, end-users will use the app if it has intuitive navigation and supports them in managing their medication and overall health.

Problem Statement

Sophia is an account manager working for international company, who needs medication management solution, because she cares about her family and need to ensure prescribed medicines for her, and family members are never missed

Problem Statement

David is super busy construction project manager, who is always on the go, who needs very simple app reminder to take his medicine, because he most of the time forgets it and he does not want to miss any dose

Competitive Audit

An audit of a few competitor’s products provided direction on gaps and opportunities to address with the PillMinder app.

​View full version of Competitive Audit (Spreadsheet)
Click to View

Ideation (Mobile App)

Ideation exercise supported me to come up with some ideas for how to address gaps identified in the competitive audit. My focus was to offer simple and intuitive medicine management solution for the end-user.

Starting The Design

Digital Wireframes

As the initial design phase continued, I made sure to base screen designs on feedback and findings from the user research.

Usability Study Parameters

Study Type
Unmoderated
Location
Georgia, Tbilisi
Participants
8 Users
Time Length
25-30 min

Usability Findings

1
Medication Details
Users wanted option to store data about medicine dose, number of pills and frequency
2
User Account
Most users requested to have profile account, as it was currently missing
3
Reminder Option
Someusers were asking possibility to add when to remind the medicine take

Refining The Design

Mockups

In response to the high demand from users, I have taken steps to improve their experience by introducing a new feature: profile accounts.

By creating a profile account, users can now have a more personalized and customized experience on the app.

Key Mockups (App)

Hi-Fi Prototypes

The final high-fidelity prototype presented cleaner user flows for building PillMinder and mere medication management process.

It also met user needs a simple and intuitive navigation.

​View Hi-Fi Prototype (Figma)
Click to View

Accessibility Considerations

Big Size Buttons

To enhance the visual hierarchy of our platform, I have implemented big-sized buttons with varying background colors. This design choice makes it easier for users to identify and interact with different features on the app, thus improving their overall user experience.

Navigation Icons

I have improved the navigation experience on the app by using both icons and text descriptions. This way, users can easily locate and access the various features and functions available to them.

Responsive Design

Sitemap

Post the app designs finished, I undertook designing the responsive website. I used PillMinder  site map to guide the organizational structure of designed screens to ensure smooth transition and consistency across devices.

Responsive Designs

The designs for screen size variation included Mobile, Tablet and Desktop. Since created Mobile App, I designed landing page for Website and Table Users to increase awareness and have basic data about app features and testimonials.

Desktop/Tablet (Hi-Fis) (Figma)
Click to View

Going Forward

What I Learned

While designing PillMinder, I realized that first drafts are only ideas which helps you have something to show to the potential end-user. In reality, your designs are shaping upon usability studies and feedback collected from the potential end-users. Proper going through design process allow me to come up with feasible and useful solutions.

Impact

The app makes users feel safe and happy that they have simple solution that meet their basic needs and prevent them to miss medicine take.

Quote from peer feedback​

“This app is godsend; I love its simplicity and I don’t have to worry about remembering what to drink and when"

More to Explore 🙌

CASE STUDY

PillMinder

A mobile app that helps people manage their medication schedules and reminds them taking medications on time

Wireframing
Prototyping
User Story
User Testing
Lo-Fis
Hi-Fis